Education
Nearly 400 classroom-based courses are presented by IRWA annually throughout the United States and Canada. Courses are facilitated by right of way professionals who have extensive practical experience within their discipline and the ability to engage participants in active learning.
If you have credentialing questions or need help with an application, contact your Chapter's Professional Development Committee (PDC) Chair.
To view the educational offerings and all certification programs, please visit the main IRWA Site.
Upcoming Courses
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219 - Adult Communication Principles and Methods (IN-PERSON COURSE)
May 18 - 19, 2026
INSTRUCTOR:
Lisa R. Harrison, SR/WA, R/W-URAC, R/W-RAC, R/W-NAC
This course introduces three primary methods to communicate effectively with any type of audience you may encounter and provides the necessary tools to improve your daily communication skills. Participants will engage in instructional exercises that will empower them to determine which method to employ in different situations, set the stage, and deal with fear of speaking in various situations. Moreover, participants will learn about the three types of communication: presentation, instruction, and facilitation; time management; accepting constructive feedback; facilitation preparation; practice and delivery; and handling disruptions and disturbances, including conflict and working toward resolution.
Topics
• Describe three different methods of communication: presentation, instruction, and facilitation
• Understand the differences between each method and when to use them; and
• Demonstrate these three methods of communication.COURSE COORDINATOR:
Jenna Martensen
402-444-5340
jenna.martensen@cityofomaha.org
CLASS INFORMATION:
City of Omaha
1819 Farnam St, Suite 702
Omaha, NE 68183
402-444-5340
Participant Capacity: 50